Privacy Policy
This privacy statement describes how Twenty Moons, LLC, d/b/a “Travel Her Way” (“COMPANY”) collects and uses the personal information you provide on our web site. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
Collection and Use of Personal Information
We may collect the following personal information from you:
- Contact Information such as name, email address, mailing address, phone number
- Billing Information such as credit card number, and billing address
- Unique Identifiers such as user name, account number, password
- Preferences Information such as product wish lists, order history, marketing preferences
As is true of most web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system. We may use this information to:
- Send you an order confirmation
- Respond to customer service requests
- Administer your account
- Respond to your questions and concerns
Registration Data/Username and Password
To use some features of this site, you may be required to acquire a username and password. Doing so will require you to provide certain information (Registration Data). It is your responsibility to maintain and update your Registration Data as required. By Registering, you are agreeing that all the information provided in the Registration Data is true and accurate, and that you will update the Registration Data to ensure that it remains true and accurate.
Information Obtained from Third Parties
If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
Information Sharing
We may share your information with the outside suppliers (such as guides, travel companies, hotel companies, insurance companies, equipment suppliers, promotion or sweepstakes co-sponsors, and credit card processing entities etc., all of which may be located outside of your country of residence and governed by differing privacy legislation) who perform services on our behalf. Certain information may be provided to these suppliers in order to facilitate your booking and in order to provide you with service(s) you have requested. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. We may also disclose your personal information:
- As required by law such as to comply with a subpoena, or similar legal process
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
- If COMPANY is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- To any other third party with your prior consent to do so.
Cookies and Other Tracking Technologies
Cookies may be used to help speed up the booking process, so you do not need to re-type the same information again and again. We may use cookies to measure website usage such as entry and exit points of visitors, how many people visit a certain section or page and details of searches performed and related information. If you are making a purchase, we may also use cookies to keep track of the transaction from one page to the next. We do not store any personal information in the cookie, or use it for any other purpose.
We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.
We may use another company to place cookies on your computer to collect non-personally identifiable information to compile aggregated statistics for us about visitors to our site.
Our web pages may also contain electronic images known as web beacons (sometimes called single-pixel gifs) that are set by our third-party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.
Links to Other web Sites
Our Site may include links to other web sites whose privacy practices may differ from those of COMPANY. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any web site you visit.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our web site, you can contact us at info@travelherway.com
Complaints and Concerns
You may access, update, and/or correct much of your personal information through your account on our website. Subject to legal restrictions, you can withdraw your consent to our use of your information at any time and with reasonable notice. If you refuse or withdraw your consent for any purpose that is required by us to fulfill our product or service contract with you or COMPANY, we will not be able to provide you, or continue to provide you, with the product or service.
We will only send you brochures, newsletters or other promotional and/or marketing materials if you have opted in to receive them. You can subscribe to receive such materials on our website, or by contacting our Customer Service.
If you are subscribed to our promotional emails, you can unsubscribe from these at any time using the Unsubscribe link in the bottom of each email, or through your account.
We retain personal information for as long as is reasonably required, with consideration to the purpose for which it was collected or a related or ancillary purpose, and to our legal and regulatory obligations. COMPANY deletes or otherwise destroys personal information after a reasonable period of time. On occasion, you may have to provide your personal information to us again where it has been so deleted.
If you have any complaints about our collection, use, disclosure, or dealing with your Personal Information, if you believe that it is in violation of or have any questions about our compliance with applicable privacy legislation in relation to your Personal Information, please send a written letter or an email to info@travelherway.com. You may also contact our Customer Service at our website with the subject "Privacy Complaint".
We take all complaints regarding your privacy and Personal Information very seriously. Upon receipt, we will review your complaint within fourteen business days and will provide a written response to the return address indicated in the complaint. If such response is not satisfactory to you, we invite you to reply to the Privacy Officer, who will make every endeavor to resolve your concerns.
In the event you provide us with an Opt-Out Notice your information will be segregated and not disclosed or used in any manner about which you have objected. However, we will retain personal information we collected if necessary for us to comply with any law or legal directive.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.